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Troubleshooting

Game Crash


- install the latest C++ redistributive https://aka.ms/vs/17/release/vc_redist.x64.exe

- install the latest video card drivers

- be sure that your PC meets the requirements for the game at least:


Required 64-bit processor and Operating

systemOS: Windows 10 (64-bit)

CPU: Intel Core i3 or AMD equivalent

GPU: GeForce GTX 1060 or AMD equivalent

Memory: 8 GB RAMDisk space: 12 GB HHDDirectX: Version 11

Sound: DirectX - compatible audio card


If you still have crashes then please send us a report from the game folder using the application: ReportSender.exe


Resolution issue


If you have a resolution issue then please delete ioptions.bin file. The file can be found here: C:\Users\[Your Login]\AppData\LocalLow\Game Labs\Ultimate General_ American Revolution\

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